Frequently Asked Questions
Everything you need to know about your Larroudé experience.
How long will it take for my order to arrive?
Standard shipping within the continental US typically takes 3-5 business days. International shipping times vary by location but generally arrive within 7-14 business days via DHL Express.
What is your return and exchange policy?
We offer returns and exchanges on unworn, original-condition items within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return.
How do I determine my correct size?
Our shoes generally run true to size. We provide a detailed size guide on each product page, including conversions between US, EU, and UK sizing to help you find your perfect fit.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and estimated duties are calculated at checkout to ensure a seamless delivery process without hidden fees.
What materials are used in Larroudé products?
We pride ourselves on using high-quality materials, primarily sourced from Italy and Brazil. Our collection features premium leathers, suedes, and textiles designed for both durability and comfort.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.